Returns & Refunds
Thanks for shopping at ZBROZ Racing.
If you are not entirely satisfied with your purchase, we're here to help.
Contact Customer Service:
If you have any questions on how to return your product, contact us at 435-753-7774 Monday thru Friday 8:00am-4:30pm or email [email protected]
Returns:
You have 30 calendar days to return an item from the date you received it.
A 20% re-stocking fee will be applied on all returns.
To be eligible for a return:
- Product must be unused/uninstalled and in the same condition that you received it.
- Product must be in the original packaging.
- Product needs to be returned with receipt/proof of purchase.
- Package needs to be labels with RETURN NUMBER provided by Zbroz Racing Customer Service.
Close-Out Products:
- Close-Out Products cannot be returned or refunded.
Refunds:
- Once we receive the product, we will inspect it and notify you that we have received your return.
- We will immediately notify you on the status of your refund.
If return is approved:
- We will initiate the refund to your credit card (or original method of payment).
- You will receive refund within a certain amount of days, depending on your card issuer's policies.
Shipping:
You will be responsible for shipping costs for returning your product. Shipping costs are non-refundable unless it is a warranty issue. Do not use USPS for return shipping.
How To Return Your Item (Do not use USPS):
Ship via UPS or FedEx to the following address with tracking number:
Attention: Customer Service
1017 W 600 North
Ogden, UT 84404
Phone: 435-753-7774